Practical Workshops / Property Management
This workshop is designed to equip you with the real-world skills you’ll need as a property manager in South Australia. From managing tenancy agreements to coordinating maintenance and inspections, you’ll gain practical experience and insights from industry professionals to confidently step into the role.
Legislation, Ethics, and Trust Accounts
This workshop aims to provide students with a comprehensive understanding of the legal and ethical frameworks that govern the industry. It will also delve into key aspects of managing trust accounts effectively, ensuring compliance with all relevant legislation. The session is designed to equip participants with the practical tools they need to navigate the regulatory environment, uphold ethical standards, and manage financial obligations responsibly.
This workshop will be essential for anyone looking to stay current with the evolving legal landscape of real estate, uphold the highest ethical standards, and avoid costly legal mistakes.
Ready to Enrol?
Gain the qualifications and practical skills needed to register as a property manager in South Australia. Start your real estate journey today.
Workshop Outline
Real Estate Legislation: Overview of the primary legislation governing the real estate sector, including national and local laws.
- Overview of the Real Property Act and how it governs land ownership, registration, and transfer of title.
- The Land Agents Act and the role of licensed agents in property transactions, including licensing requirements and responsibilities.
- The Land & Business (Sales & Conveyancing) Act, which focuses on the sale of businesses and land, and its application to real estate transactions.
- The Residential Tenancies Act and its impact on property managers, and rights and responsibilities of landlords and tenants.
Other Legislation: Explore additional legislation that influences real estate practice.
- Privacy Act: Understanding the handling of personal data and confidentiality requirements.
- Consumer Law: Overview of laws designed to protect consumers during real estate transactions, focusing on fair practices and transparency.
Ethics in Real Estate: Provide an in-depth understanding of the ethical obligations and expectations within the real estate industry.
- REI Code of Conduct: Detailed review of the Real Estate Institute’s (REI) Code of Conduct, focusing on professional behaviour and standards of practice.
- Advertising and Marketing: Review of best practices and legal requirements in real estate advertising and marketing strategies.
- Under-Quoting: Explore the practice of under-quoting and its potential legal and ethical issues.
- Consumer & Business Services: Overview of the role of Consumer & Business Services (or equivalent regulatory bodies) in overseeing real estate practice.
Trust Accounts: Provide practical guidance on managing trust accounts, ensuring legal compliance, and maintaining financial integrity.
- Requirements for handling client funds and maintaining separate trust accounts.
- The role of trust accounting software, auditing processes, and record-keeping responsibilities.
- Penalties for mismanagement of trust funds and the ethical and legal obligations related to trust accounting.
Learning Objectives:
By the end of this workshop, participants will be able to:
- Understand and comply with real estate legislation, including the Real Property Act, Land Agents Act, and other relevant laws.
- Apply ethical principles in their daily practices and adhere to the REI Code of Conduct.
- Effectively manage trust accounts to ensure proper handling of client funds.
- Navigate the complexities of advertising and marketing within legal and ethical boundaries.
- Avoid common legal pitfalls such as under-quoting and deceptive advertising.
Residential Tenancies
This workshop is designed to provide participants with a comprehensive understanding of residential tenancies and the essential documents and processes involved in managing rental properties. Participants will learn about key documents such as tenancy agreements, management agreements, and various industry-specific forms. The workshop will also cover digital tools such as Forms Live, DocuSign, and Live Sign for efficient document management and electronic signing. Additionally, the workshop will explore forms provided by the Real Estate Institute (REI) and the Society of Auctioneers & Appraisers, helping agents navigate the legalities and practicalities of residential property management.
This workshop will equip participants with the skills and tools to efficiently manage residential tenancies, ensuring compliance with legal requirements while providing excellent service to tenants and landlords alike. Participants will gain practical knowledge in completing and managing key documents and utilising digital tools for a streamlined, secure process.
Ready to Enrol?
Gain the qualifications and practical skills needed to register as a property manager in South Australia. Start your real estate journey today.
Workshop Outline
Property Management Documents: Understand the core documents required in residential tenancy agreements and property management.
- Overview of the essential documents required in residential tenancy, including tenancy applications, condition reports, and rental payment records.
- How these documents help ensure transparency and protect both tenants and property owners.
Tenancy Agreements: Learn how to create, review, and manage tenancy agreements in compliance with residential tenancy laws.
- Understanding the legal requirements for creating a tenancy agreement, including key clauses and terms (e.g., rent, lease duration, maintenance responsibilities).
- Differentiating between fixed-term and periodic tenancy agreements and when to use each type.
- Understanding tenants’ and landlords’ rights and obligations within the tenancy agreement.
Management Agreements: Gain insight into the process of drafting and managing property management agreements.
- The purpose and importance of property management agreements between landlords and agents.
- Key clauses to include in a management agreement, such as agent duties, commission structure, and maintenance responsibilities.
Digital Forms Platforms: An introduction to commonly used digital forms platforms, Forms Live and REISA Master Forms, that allow agents to complete and submit real estate documents electronically.
- How to access, complete forms using Forms Live and REISA Master Forms.
- Benefits of using electronic forms for efficiency, accuracy, and compliance.
Other Forms – Society of Auctioneers & Appraisers: Understand forms provided by the Society of Auctioneers & Appraisers, and their role in transactions.
- Overview of forms available from the Society of Auctioneers & Appraisers.
- Compliance with relevant legislation.
- How to access and use these forms appropriately.
Digital Signature Software: Learn how to use electronic signature platforms such as DocuSign and Live Sign to facilitate the signing of tenancy and management agreements.
- Introduction to DocuSign and Live Sign and how they support digital document signing.
- The process of sending, signing, and managing documents electronically using these platforms.
- Legal and compliance considerations for using electronic signatures in tenancy and property management agreements.
- Benefits of using electronic signatures for faster transactions, improved efficiency, and greater convenience for both agents and clients.
- How to securely store signed documents and ensure their validity.
Learning Objectives:
By the end of this workshop, participants will be able to:
- Understand the key documents involved in residential tenancies, including tenancy and management agreements, and how to complete them accurately.
- Use Forms Live and other digital tools to streamline the document management process for tenancy-related forms.
- Effectively complete and manage REI and other relevant forms required for residential tenancy transactions.
- Utilise electronic signature platforms like DocuSign and Live Sign to ensure secure and legally binding agreements.
- Ensure compliance with residential tenancy laws and best practices to avoid legal issues and improve client satisfaction.
Managing Tenancies
This workshop is designed to equip participants with the necessary skills and knowledge to effectively manage residential tenancies. Participants will gain practical experience in key areas such as conducting property inspections, using property management software, handling maintenance issues, managing leases, and understanding legal documents and notices required for tenancy management. The workshop will focus on streamlining tenancy management processes, improving communication with tenants and landlords, and ensuring compliance with legal requirements.
This workshop will equip participants with practical, real-world tools and knowledge to confidently manage residential tenancies, improve operational efficiency, and ensure legal compliance. Participants will leave with a clear understanding of the processes involved and how to use technology to streamline their tenancy management tasks.
Ready to Enrol?
Gain the qualifications and practical skills needed to register as a property manager in South Australia. Start your real estate journey today.
Workshop Outline
Property Inspections: Understand the importance and procedures for conducting thorough property inspections at different stages of the tenancy.
- Start of Lease: Best practices for conducting a comprehensive entry condition report, documenting property condition and any existing damage.
- Routine Inspections: How to schedule, conduct, and document routine inspections throughout the lease period to ensure the property is maintained.
- End of Lease: Procedures for conducting a thorough exit inspection, comparing it with the start of lease report, and determining whether any deductions from the bond are required.
- Importance of providing clear and accurate reports to protect both landlord and tenant interests.
Property Management Software: Learn how to use Property Management (PM) software to streamline and automate tenancy management tasks.
- Typical features of PM software, such as rent collection, lease management, communication tracking, and maintenance requests.
- Overview of common Property Management Software
- Property Tree
- Inspect Real Estate
- Other PM Software
Property Maintenance: Learn how to effectively manage property maintenance to ensure tenant satisfaction and property upkeep.
- Understanding the maintenance process from tenant reporting to resolution.
- Legal requirements and landlord obligations regarding maintenance and repairs.
- How to document and track maintenance requests and costs in property management software.
Common Forms: Understand the more commonly used forms involved in tenancy management and how to complete them correctly.
- Overview of common tenancy forms, such as Lease Extensions, Notice to Remedy Breach, Pet Agreements, Notice to Enter Premises and Termination of Tenancy.
- Use digital forms to complete, store, and submit tenancy-related documents.
- Ensuring compliance with legal requirements when completing and submitting forms.
Learning Objectives:
By the end of this workshop, participants will be able to:
- Conduct thorough and compliant property inspections at the start, during, and at the end of a lease.
- Effectively use property management software, such as Property Tree and Inspect Real Estate, to streamline tenancy management.
- Manage property maintenance requests and ensure prompt resolution.
- Complete and manage essential tenancy forms, including lease agreements, breach notices, and pet agreements.
- Navigate the process of lease extensions, breach remedies, and lease terminations.
Appraisals
This workshop is designed to provide students with the knowledge and hands-on experience needed to conduct accurate and well-supported property appraisals. Participants will learn how to use essential tools like RP Data, Land Services, SAILIS, SAPPA, and Plan SA to gather relevant property data and create compelling appraisal presentations. The workshop will also provide insights into how to effectively communicate appraisal findings to clients, ensuring transparency and building trust.
This workshop will equip participants with the tools, techniques, and confidence to conduct thorough appraisals and present them effectively to clients. By integrating multiple data sources into their appraisals, participants will enhance their credibility and provide more reliable valuations, ultimately improving their success in the industry.
Ready to Enrol?
Gain the qualifications and practical skills needed to register as a property manager in South Australia. Start your real estate journey today.
Workshop Outline
RP Data: Understand how to use RP Data to gather market insights and support your property appraisals.
- Overview of RP Data’s features, including property history, sales data, and price trends.
- How to find comparable sales (comps) and analyse market conditions to assist with appraisals.
- Using RP Data to assess property details such as previous sale prices, ownership history, and land characteristics.
- Generating and interpreting RP Data reports to inform your appraisal process.
- Practical tips for using RP Data efficiently to save time and enhance accuracy.
Land Services SA: Explore how Land Services contribute to the appraisal process by providing detailed land and property information.
- Accessing land-related data, including land titles, zoning information, and property boundaries.
- How to integrate land data into your appraisal process to ensure thoroughness and accuracy.
SAILIS (South Australian Integrated Land Information System): Learn to utilize SAILIS for comprehensive property and land information specific to South Australia.
- Introduction to SAILIS and its functionality for accessing property data.
SAPPA (South Australian Property and Planning Authority) / Plan SA: Understand how SAPPA and Plan SA provide essential property and planning information, helping with more accurate appraisals.
- Accessing planning and zoning information through Plan SA to assess development potential and restrictions.
- How to use SAPPA for property-specific details, including flood zones, planning applications, and building approvals.
- Understanding the impact of planning overlays and zoning laws on a property’s value.
Appraisal Presentations: Learn how to effectively present your appraisal findings to clients, using data from RP Data, Land Services, SAILIS, and SAPPA.
- How to structure an effective and professional appraisal presentation.
- Using data-driven insights (e.g., RP Data reports, zoning information from Plan SA) to support your valuation.
- Incorporating visual elements like charts, graphs, and property maps to make your presentation clear and engaging.
- Communicating complex information in a simple, client-friendly manner.
- Handling client questions, objections, and negotiations during the presentation.
- Building trust and rapport with clients through transparent, evidence-based appraisals.
Learning Objectives:
By the end of this workshop, participants will be able to:
- Use RP Data, Land Services, SAILIS, SAPPA, and Plan SA to gather relevant and accurate property data for appraisals.
- Conduct comprehensive appraisals that take into account market trends, zoning regulations, land details, and legal considerations.
- Create professional, data-backed appraisal presentations that clearly communicate property value and rationale.
- Confidently present appraisal findings to clients, answering questions and addressing concerns effectively.
SACAT
This workshop is designed to equip participants with the knowledge and skills needed to navigate the South Australian Civil and Administrative Tribunal (SACAT) hearings. The session will cover the application process, proceedings, and how to effectively comply with rulings in tenancy disputes, including issues like rent arrears, property maintenance, and other landlord-tenant conflicts. By the end of the workshop, participants will have a clear understanding of how SACAT operates, how to prepare for hearings, and how to ensure compliance with its rulings to avoid legal repercussions.
This workshop will equip real estate professionals with the tools and knowledge to navigate the SACAT process confidently, ensuring they are prepared to represent their clients in hearings and adhere to tribunal decisions. Participants will leave with practical insights into managing tenancy disputes and avoiding legal pitfalls in residential property management.
Ready to Enrol?
Gain the qualifications and practical skills needed to register as a property manager in South Australia. Start your real estate journey today.
Workshop Outline
Application Process: Understand the process for lodging an application with SACAT, including the requirements and timelines.
- Eligibility: Who can apply to SACAT? (landlords, tenants, property managers, etc.) and under what circumstances.
- Application Types: Different types of disputes that SACAT can hear, such as disputes over rent arrears, bond claims, property maintenance, and lease terminations.
- Filing the Application: Steps involved in submitting an application, including the forms and documents required.
- Application Fees: Overview of any fees associated with applying to SACAT and how to manage them.
- Timeframes: How long it takes from the application being submitted to the hearing, including important deadlines to be aware of.
- Supporting Evidence: Understanding what evidence will be required, such as correspondence, payment records, inspection reports, or photographs, and how to present it effectively.
Proceedings: Gain a thorough understanding of what happens during a SACAT hearing, including what to expect and how to prepare.
- Preparation: How to prepare for SACAT hearings, including reviewing case details, gathering evidence, and understanding the arguments.
- Role of the Tribunal: The function of SACAT and how it operates during hearings, including the role of the tribunal member or chairperson and how decisions are made.
- Hearing Process: Step-by-step overview of the hearing process, from presenting your case to cross-examining witnesses and making submissions.
- Representation: Can real estate professionals or tenants/landlords be represented by a lawyer? What is the role of a property manager in the process?
- Common Cases: Common types of cases SACAT hears in the context of residential tenancies, such as disputes over unpaid rent, property damage, or breach of tenancy agreements.
- Conducting the Hearing: Tips for managing nerves and communicating effectively during the proceedings, including strategies for presenting your case clearly and professionally.
Complying with Rulings: Learn how to ensure compliance with SACAT’s rulings, including enforcement procedures and potential consequences of non-compliance.
- Understanding the Ruling: How to interpret SACAT’s decision and what the tribunal expects from both parties.
- Complying with Orders: Steps to take to ensure that the landlord or tenant complies with SACAT’s ruling, such as following payment plans or making property repairs
- Timeframes for Compliance: Understanding deadlines for compliance, such as when rent arrears need to be paid, repairs must be made, or actions must be completed.
- Enforcement Options: What happens if a party fails to comply with a ruling? Exploring enforcement options such as payment orders, eviction orders, or issuing warrants to take further action.
- Appeals Process: Overview of how to appeal SACAT’s decision if either party disagrees with the outcome. This includes the grounds for appeal and the procedure for filing an appeal.
- Consequences of Non-Compliance: Understanding the potential legal consequences for failing to comply with SACAT’s rulings, including the impact on tenancy, further legal actions, or financial penalties.
Learning Objectives:
By the end of this workshop, participants will be able to:
- Navigate the SACAT application process, including understanding which disputes can be addressed and how to file an application.
- Effectively prepare for and participate in SACAT hearings, knowing what to expect and how to present a strong case.
- Comply with SACAT rulings and understand enforcement mechanisms to ensure adherence to tribunal decisions.
- Understand the potential consequences of non-compliance and how to handle appeals or enforcement issues.
