Privacy Policy
Adelaide Real Estate Academy is committed to protecting your personal information and handling it in a safe, secure, and lawful way.
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Our Commitment
We will:
- Collect and use your information only for legitimate purposes
- Keep your information secure and confidential
- Comply with privacy laws, including the Privacy Act 1988
- Let you know how and why your information is collected
- Allow you to access and correct your information
What Information We Collect
We may collect:
- Personal details (name, contact details, date of birth)
- Identification information (for USI purposes)
- Education and employment history
- Training and assessment records
- Information required for reporting and compliance
Why We Collect Your Information
Your information is used to:
- Enrol you in courses and manage your training
- Deliver training and assessment services
- Issue qualifications and statements of attainment
- Meet government reporting requirements (e.g. NCVER)
- Provide student support and communicate with you
Unique Student Identifier (USI)
- A USI is required for nationally recognised training
- We may apply for a USI on your behalf with your permission
- Identification documents are used only for this purpose and then securely destroyed
- Without a USI, we cannot issue your qualification or results
How Your Information is Protected
We store your information:
- In secure systems and locked storage
- With protections against unauthorised access, misuse, or disclosure
Disclosure of Information
Your information may be shared with:
- Government bodies (e.g. ASQA, NCVER)
- Employers (if they are paying for your training)
- Organisations involved in training, surveys, or research
We will not share your information without your consent unless required by law.
Your Rights
You have the right to:
- Access your personal records
- Request corrections to incorrect information
- Opt out of marketing communications
- Make a complaint if you believe your privacy has been breached
Accessing Your Records
- Submit a Request to Access Records Form
- Provide proof of identity
- Access will be arranged within 10 days
- No fee for access (copying fees may apply)
Complaints
If you have concerns about your privacy:
- You can lodge a complaint through the Complaints & Appeals process
Continuous Improvement
We regularly review our privacy practices to ensure your information remains protected.
